Should treatments be booked earlier?
If you plan to use treatments, it is worth calling a few days in advance and book the most convenient dates.
Who will help me to choose the right treatments?
Spa & Wellness reception staff will be happy to provide you with all necessary information and advice on appropriate treatments. On request, you can take advantage of free consultation, during which we will select the necessary treatments.
he state of my health is not the best - what then?
You should inform about any health problems, allergies, injuries, past illnesses, medication, which may affect the course of the procedure or the quality of SPA & Wellness. You should also inform about pregnancy.
What should you watch out for before using the SPA treatment?
Ladies who have planned treatments for the whole body should do depilation the day before the ordered massage, mask or peeling.
Men who plan facial treatments are advised to shave, but this is not mandatory. This should be done at least 2 hours before the planned visit to the beautician to avoid skin irritation. Należy ograniczyć intensywność korzystania z kąpieli słonecznej bezpośrednio przed i po zabiegu.
Limit the intensity of sunbathing directly before and after the treatment.
You should not eat a heavy meal an hour before the treatments and classes.
It is not recommended to consume alcohol for a few hours before the planned treatment.
What to wear during the stay at the SPA?
For SPA treatments it is best to come dressed in a bathrobe, flip flops and swimwear or underwear. Bathrobes are available in the hotel room. Before the treatments you will receive a towel and disposable underwear, because the cosmetics used during the treatments can cause dirt that is difficult to remove.
Children using treatments should have a swimsuit.
What will happen if you consume the procedure?
If you are late, the time will be shortened. The amount of the charge will not be reduced at the same time.
What happens if I forget about the procedure?
Please - do not forget! You receive the possibility of using the treatments at an agreed time for other guests. In the absence of cancellation of the surgery and no appearance of you, the hotel room account will be charged 100% at the expense of the planned surgery.
Is it possible to give up a medical or spa treatment?
Yes, but it should be done in advance. Otherwise, you will be charged in accordance with the policy of cancellation for the ordered service.